Learn what’s covered under our product warranty and how to request a return if something goes wrong.
We're confident in the quality and durability of our Chai Maker and so we offer a one-year warranty on all purchases and pledges from the date you receive your Chai Maker. If you encounter any defects in materials or workmanship within the first year
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original pa
Certain types of items like perishable goods (such as our chai blend) cannot be returned. Please get in touch if you have questions or concerns about your specific item.