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Product Use & Care

Tips on how to care for your chai maker and troubleshoot common questions.

Can I use the Chai Maker with a tea bag?

Yes! Our Chai Maker works with a tea bag as well, although we recommend using a loose leaf tea blend for sustainability reasons and to ensure the best flavour possible. We've found one black teabag to be enough. Too many tea bags and you might block

Is that Teflon coating?

No. Our Chai Maker comes with our ceramic non-stick coating, which makes it effortlessly easy to clean, and is made without potentially toxic materials like PFAS (including PTFEs (more commonly known as Teflon®) and PFOAs), lead and cadmium. We inten

Is my Chai Maker dishwasher safe?

Our removable strainer is dishwasher safe. However, to keep the other parts of the Loka Chai Maker (base pot and upper lip) in the best condition possible, we recommend hand washing with mild dish soap and a soft sponge. Our coating makes them remark

Can I use my own blend?

Yes! We made our Chai Maker to be compatible with any chai blend so that people can make their favourite chai just the way they like it. We appreciate that lots of people have their own treasured recipes, and we embrace that. Having said that, we als

Do you have a how to use guide?

We highly recommend you read and follow our usage guide before first use, you can find this here: https://weareloka.com/pages/guides. You'll also find some useful videos from the team here on assembly, brewing, pouring and cleaning.

Can I use plant-based or non-dairy milk in the Loka Chai Maker?

Yes! The Loka Chai Maker works great with non-dairy milk. We especially recommend oat milk for a creamy, rich chai experience. Soy milk is not recommended. 🌿

How much chai does the Loka Chai Maker brew at once?

The Loka Chai Maker has a 20-ounce or 600 ml capacity, which yields approximately 2-3 cups of chai, depending on your cup size. It's perfect for personal use or sharing a cozy cup with someone. 🍵

Is it safe to add spice or mint leaves?

Yes, you can add fresh ginger, mint leaves, and other whole spices along with your tea leaves. With larger quantities of fresh ginger, some users find it necessary to first bring the ginger with the tea and spices to a boil with the water, and measur

Can I order an extra strainer?

The spare strainer add-on isn’t available right now. We’re working on a shiny new version! We can’t spill the chai just yet, but trust us, it’s going to be amazing. Make sure you’re on our mailing list and following us on socials so you don’t miss th

Can I use the induction model on a gas stove?

Yes, the induction model works on gas, electric, and induction stovetops.