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Product Use & Care

Tips on how to care for your chai maker and troubleshoot common questions.

Can I use the Chai Maker with a tea bag?

Yes! Our Chai Maker works with a tea bag as well, although we recommend using a loose leaf tea blend for sustainability reasons and to ensure the best flavour possible. We've found one black teabag to be enough. Too many tea bags and you might block

Is that Teflon coating?

No. Our Chai Maker comes with our ceramic non-stick coating, which makes it effortlessly easy to clean, and is made without potentially toxic materials like PFAS (including PTFEs (more commonly known as Teflon®) and PFOAs), lead and cadmium. We inten

Is my Chai Maker dishwasher safe?

Our removable strainer is dishwasher safe. However, to keep the other parts of the Loka Chai Maker (base pot and upper lip) in the best condition possible, we recommend hand washing with mild dish soap and a soft sponge. Our coating makes them remark

Can I use my own blend?

Yes! We made our Chai Maker to be compatible with any chai blend so that people can make their favourite chai just the way they like it. We appreciate that lots of people have their own treasured recipes, and we embrace that. Having said that, we als

Do you have a how to use guide?

We highly recommend you read and follow our usage guide before first use, you can find this here: https://weareloka.com/pages/guides. You'll also find some useful videos from the team here on assembly, brewing, pouring and cleaning.