Before your first brew: 5 quick checksUpdated 2 months ago

A few quick things to check that'll save you hassle later. We've seen these trip people up, so worth double-checking:

1. Make sure the seal is the right way up—An upside-down seal is the #1 cause of leaks and trouble screwing the parts together. Make sure the flat side faces up, and the angled edge down, like so: 
   
   
2. Click the strainer firmly into place—You should feel a clear "click." This stops your chai blend from falling out when you pour.
   
   
3. Keep heat under the base only—Position your Chai Maker so flames stay under the pot and away from the handle (applies to gas and electric stoves).
   
   
4. Wipe off any burnt milk from the base—If there's buildup from a previous brew, give it a quick clean before you start. This keeps things running smoothly.
   
   
5. Pour with confidence—A smooth, steady pour from a height of 10-15 cm helps avoid drips. Tilt gently toward the end. If anything feels loose, double-check that strainer click.